Testing to see if you can watch Winter Soldier live

(Instructions on how to set up a projector for viewing events is available here.)

Winter Soldier will be webcast live using Quicktime. In order to watch the live webcast, you will need to have Quicktime 7 installed on your computer. This page will help you determine if you have your computer set up correctly to watch the live broadcast.

(Note: on-demand video of each panel will be made available later in the day. To view the on-demand video library, you will need to have Flash version 9.0.115 or above installed on your computer. Use this page to test to be sure you have a version of Flash installed that will work for our on-demand library. To install the latest version of Flash, click here.)

 

Configuring Your Computer to Watch the Live Webcast of Winter Soldier 

To watch a live or archived webcast you will need any recent Macintosh or Windows computer, which is connected to the Internet with a fast connection. Any cable modem, or DSL connection should work. You will also need the latest version of QuickTime installed. If you do not have quicktime installed on your computer, please visit the QuickTime Download page to download and install QuickTime 7. You will be asked to enter your email and specify your operating system and then the download and install will take place. Please note that QuickTime Pro is not required to view these webcasts.

 

Testing your Connection Before Watching Winter Soldier

We highly recommend that you test that your Computer is appropriately configured for QuickTime streaming by visiting the test stream page.

If you can see the video and hear the audio on the test page, then you will be able to watch Winter Soldier live on this site. If you are unsuccessful in viewing the video and hearing the audio, please follow the steps below.

 
  1. Check that you have a recent version of QuickTime installed (at least QuickTime 7) and visit the QuickTime Download page as described above id you do not.
  2. If you still cannot see the test video, your local firewall is likely to be blocking the streaming video or audio.
    • If you are using Mac OS X, please follow these steps:
      1. From the Apple menu, choose System Preferences.
      2. From the View menu, choose QuickTime. The QuickTime preferences pane appears.
      3. Look for a tab labeled either "Connection" or "Streaming".
      4. Confirm that the setting labeled either "Connection Speed" or "Streaming Speed" is appropriate for the way the computer accessing the video is connected to the internet.
      5. Now, look for a tab labeled either "Advanced" or "Streaming Setup". If the Transport Setup is set to "Automatic" or "Auto-Configure" then try adjusting the setting to be Custom and choose Transport Protocol: HTTP and Port ID: 80. If the setting is not "Automatic" or "Auto-Configure", then try adjusting the setting to whichever of those appears in your version of the OS.
    • If you are using a Windows computer to access the video, please review the Tech Tip on "Changing Streaming Transport Preferences in Windows XP"
  3. If you have followed the steps above and are still having trouble viewing the streaming content, you will need to talk to your building or district technology person. Many firewalls are set up to block streaming video and the downloading of software. This can be taken care of by opening the proper ports in your firewall. Your building or district technology person should be able to do this for you. Make sure you give them all the information they will need to help you: the URL of the content that you want to view, the URL of this tech tip, whether or not you have been able to access the content from other locations (see below) and any other information about your particular situation that you think they need to know.
 

Making sure it is a Firewall Issue

You may want to attempt to access the streaming video from a variety of different locations; such as from other machines in your school, a machine in your home, from a wireless hotspot in your area, and/or by having friends or colleagues try from their own work or home locations. If all the machines in your school enviroment are unable to access the materials, but other locations can this is a strong indication that a firewall or other network device is the cause of the problem.

 

I Can View the Video but the Quality is Poor

This is an indication your network traffic is interfering with the webcast. Reduce network traffic and make sure that only one CPU on the network is attempting to watch the webcast. It is also possible that the CPU you are using does not have the processing power required. Using a more recent CPU may improve the quality. Connect a computer projector and external speakers to this CPU for larger audiences to enjoy.